• We provide the highest quality services as demonstrated by performance outcomes, persons served satisfaction and cost effectiveness.

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• We commit to continuous improvement through regular review of policies, procedures, and evidence informed practices. We adapt our services to meet the evolving needs of persons served and contractual requirements.

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• We ensure the care, welfare, safety, and security of all persons served, staff, and partners across all service settings.
   

• We respect dignity, uphold human and civil rights, and value ethnic, cultural, and lived experience diversity in all aspects of our work.

• To promote the right of clients to make informed choices and meaningful decisions
   

• We promote the right of persons served to make informed choices and meaningful decisions about their care and goals.
   

• We support professional development and create opportunities for learning, growth, and well-being for our workforce.
   

• We work collaboratively with families, partners, and community organizations to strengthen outcomes and community well-being.

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• We actively pursue and steward resources to expand access, strengthen services, and respond to community needs.